Terms of service

Effective Date: July 6, 2026

1. Acceptance of Terms

By accessing or using the Site, including browsing, purchasing products, or interacting with any services, you agree to be bound by these Terms and all applicable policies, including our Privacy Policy and Return & Refund Policy.

If you do not agree to these Terms, you must not use the Site.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to use this Site or make purchases.

By using the Site, you represent and warrant that you meet these eligibility requirements.

3. Company Information

4. Use of the Website

You agree to use the Site only for lawful purposes and in accordance with these Terms.

Prohibited activities include:

• Engaging in fraudulent or abusive transactions
• Interfering with site functionality or security
• Using automated bots or scraping tools without authorization
• Attempting unauthorized access to systems or data

5. Product Information

We make reasonable efforts to ensure product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to correct errors, update information, or cancel orders if necessary.

6. Orders and Acceptance

All orders placed through the Site are subject to acceptance by the Company.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product availability
• Suspected fraud or abuse
• Pricing or description errors
• Violation of these Terms

7. Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated. We reserve the right to modify prices at any time without notice.

Payment must be completed at checkout using supported payment methods including Shopify Payments, PayPal, Apple Pay, Google Pay, or other available processors.

8. Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

You agree to notify us immediately of any unauthorized access or security breach.

9. Intellectual Property

All content on the Site, including text, images, graphics, logos, product designs, and software, is owned by or licensed to MM Home Innovations LIMITED and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

10. User Conduct

You agree not to use the Site in any way that:

• Violates applicable laws or regulations
• Infringes intellectual property rights
• Harasses, abuses, or harms others
• Attempts to manipulate pricing, reviews, or systems

11. Order Acceptance and Right to Refuse Service

We reserve the right, in our sole discretion, to refuse, cancel, or limit any order placed on the Site. Such restrictions may be applied to orders placed under the same customer account, the same payment method, or the same billing/shipping address.

We may cancel or refuse orders due to suspected fraud, pricing errors, inventory limitations, or violation of these Terms.

12. Shipping, Delivery, and Risk of Loss

All purchases are shipped to the address provided by the customer at checkout. It is the customer’s responsibility to ensure all shipping details are accurate.

Once a product is transferred to the carrier, the risk of loss and title passes to the customer upon shipment, unless otherwise required by applicable law.

We are not responsible for delays caused by carriers, customs processing, weather events, or other circumstances beyond our reasonable control.

13. Shipping Estimates

Delivery times provided on the Site are estimates only and are not guaranteed. Actual delivery times may vary depending on carrier performance, warehouse location, and logistical conditions.

14. Returns and Refunds Reference

All returns and refunds are governed by our Return & Refund Policy, which forms an integral part of these Terms.

We reserve the right to refuse returns that do not comply with our Return & Refund Policy, including returns lacking authorization (RMA) or failing inspection standards.

15. Product Use and Customer Responsibility

Customers are responsible for using products in accordance with reasonable care standards for home textile goods.

We are not liable for damages arising from improper use, misuse, modification, or failure to follow care instructions.

16. Disclaimer of Warranties

To the maximum extent permitted by law, all products and services provided on the Site are offered “as is” and “as available” without warranties of any kind, whether express or implied.

We expressly disclaim all warranties, including but not limited to:

• Implied warranties of merchantability
• Fitness for a particular purpose
• Non-infringement

17. Limitation of Liability

To the maximum extent permitted by applicable law, MM Home Innovations LIMITED shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or purchase of products.

Our total liability for any claim arising out of or related to any product or service shall not exceed the amount paid for the product giving rise to the claim.

18. Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, war, labor disputes, supply chain disruptions, or governmental actions.

19. User-Generated Content (Reviews & Feedback)

If you submit reviews, comments, photos, or other content, you grant us a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and display such content for marketing and operational purposes.

We reserve the right to remove content that is unlawful, misleading, or violates these Terms.

20. Prohibited Activities (Enforcement Clause)

You agree not to engage in activities that may harm the integrity of our platform, including:

• Fraudulent transactions or chargeback abuse
• Manipulation of discounts, coupons, or promotions
• Automated scraping or bot activity
• False claims regarding products or services

21. Fraud Prevention and Risk Monitoring

We may use automated systems and manual review processes to detect fraudulent activity, abuse patterns, or suspicious transactions.

We reserve the right to cancel orders or restrict accounts identified as high-risk.

22. Account Suspension and Termination

We may suspend or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms or engaged in fraudulent or abusive behavior.

23. Indemnification

You agree to indemnify and hold harmless MM Home Innovations LIMITED, its affiliates, employees, and service providers from any claims, damages, liabilities, or expenses arising from your use of the Site or violation of these Terms.

24. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

25. Governing Law

These Terms and any disputes arising out of or relating to them, the Site, or any products purchased through the Site shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.

26. Dispute Resolution and Arbitration Agreement

By using this Site, you agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site, or any purchase made shall be resolved through binding arbitration rather than in court, except where prohibited by applicable law.

Arbitration shall be conducted under the rules of the American Arbitration Association (AAA) and shall take place on an individual basis. Class actions and collective proceedings are not permitted to the fullest extent allowed by law.

27. Small Claims Exception

Notwithstanding the arbitration provision above, either party may bring an individual claim in a small claims court in the jurisdiction where the customer resides, provided the claim qualifies under applicable small claims jurisdictional limits.

28. Class Action Waiver

To the fullest extent permitted by law, you and the Company agree that each party may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

29. Electronic Communications Consent

By using the Site, you consent to receive electronic communications from us, including notices, agreements, disclosures, and other communications related to your transactions and use of the Site.

You agree that such electronic communications satisfy any legal requirement that such communications be in writing.

30. Policy Integration

These Terms incorporate by reference our Privacy Policy and Return & Refund Policy. By using the Site, you agree to be bound by all such policies collectively.

31. No Waiver

Our failure to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

32. Assignment

We may assign or transfer our rights and obligations under these Terms without restriction. You may not assign or transfer your rights without our prior written consent.

33. Entire Agreement

These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and MM Home Innovations LIMITED regarding your use of the Site and supersede any prior agreements or communications.

34. Updates to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

35. Contact Information

36. Severability (Final Clause)

If any provision of these Terms is found unenforceable or invalid, such provision shall be severed and the remaining provisions shall remain in full force and effect.